Conrad Shiu | Co-founder, VP of Partnership

Meet the visionary leader of Shoe Zero, Conrad brings a wealth of experience and a passion for innovation to the helm. With a strong background in E-commerce and Brand Acquisition, Conrad has led our team to new heights, driving growth and fostering a culture of excellence.

Committed to nurturing a collaborative environment, Conrad champions creativity and teamwork, believing that the best solutions emerge through diverse perspectives. Under Conrad's guidance, Shoe Zero has achieved notable achievements and milestones.

John Lewis | VP of Marketing, Head of Content Marketing

Meet our VP of Marketing, John, a creative and strategic marketer, with a knack for crafting campaigns that resonate with audiences and drive results. John spearheads Shoe Zero's digital presence with a deep passion for all things search. With a track record of driving company's brand growth, John is a pivotal force in ensuring our brand reaches the right audience at the right time.

When John isn't immersed in the world of Marketing, you might find him exploring the latest industry trends or experimenting with new digital optimization techniques. His dedication to staying at the forefront of innovation ensures that our brand's digital footprint remains robust and adaptable.

Casey Wall | Customer Support Manager

Casey Wall is a seasoned Customer Support Manager with over a decade of experience in leading support teams to deliver exceptional customer service. With a deep understanding of customer needs and a passion for problem-solving, Casey has successfully transformed our customer support department into a well-oiled machine, consistently achieving high customer satisfaction scores.

Casey's leadership style is characterized by empathy, patience, and a relentless focus on continuous improvement. Under their guidance, the support team has not only resolved customer issues efficiently but also contributed valuable feedback to other departments, helping to improve our products and services across the board.

Jordan Wong | IT Manager

Meet the backbone of our technological infrastructure, Jordan Wong, our esteemed IT Manager. With a rich experience spanning over 10 years, Jordan expertly navigates the complexities of IT management, ensuring our systems run smoothly and securely.

They are not just a problem-solver but also a visionary, constantly pushing for modernization and efficiency in our tech stack. Jordan's leadership style is inclusive and supportive, creating a collaborative atmosphere that empowers their team. Their ability to demystify complex technical jargon and drive operational excellence makes Jordan an indispensable part of our organization.

Alyssa Davis | SMM

Meet Alyssa Davis, our dynamic Social Media Manager (SMM), who brings a burst of creativity and strategic thinking to our digital presence. With a keen understanding of social media trends and user engagement, Alyssa crafts compelling content and campaigns that resonate with our audience and amplify our brand message.

Her innovative approach and analytical skills ensure our social media channels are not just active, but also effective in driving engagement and building community. Alyssa's passion for digital storytelling and her ability to connect with people make her a vital asset to our team, as she continues to elevate our social media game and strengthen our online presence.

Taylor Adler | Supply Chain Manager

Meet Taylor Adler, our adept Supply Chain Manager, who plays a crucial role in ensuring the efficiency and reliability of our product flow. With a strategic mindset and a keen eye for detail, Taylor oversees the end-to-end supply chain process, from procurement to distribution. They excel in optimizing operations, reducing costs, and ensuring timely delivery, all while maintaining high quality standards.

Taylor's collaborative approach and excellent communication skills enable them to work seamlessly with various departments, as well as external partners and vendors. Their commitment to continuous improvement and innovation has significantly enhanced our supply chain resilience and efficiency. Taylor Adler is truly an invaluable asset to our organization, driving operational excellence and contributing to our overall success.

Paula Larsen | Lead Designer

Meet Paula Larsen, our creative and detail-oriented Lead Designer, specializing in customization designs. With a deep passion for merging aesthetics with functionality, Paula leads her team to create unique and eye-catching designs that cater to diverse customer preferences. Her expertise in understanding market trends and user needs enables her to innovate and deliver designs that not only stand out but also resonate with our clientele.

Paula fosters a collaborative workspace, encouraging her team to push boundaries and think outside the box. Her commitment to excellence and her ability to adapt designs to the ever-evolving fashion industry make her an invaluable asset to our team.

Erica Lisbon | Content Writer

Meet Erica Lisbon, our exceptional Content Writer, whose passion for storytelling breathes life into our brand. Armed with a keen eye for detail and a knack for turning ideas into compelling narratives, Erica crafts content that resonates with our audience. With a background in English literature and a creative spirit, she brings a unique perspective to every project. Erica's ability to weave words into engaging stories makes her an invaluable asset to our team. When she's not crafting captivating content, you'll find her lost in a book or exploring the world, seeking inspiration for her next masterpiece. With Erica on board, we're not just telling stories; we're creating connections.

Paul Cruz | Content Writer

Say hello to Paul Cruz, our passionate Content Writer, who adds a touch of creativity and flair to everything he writes. With a background in journalism and a deep love for words, Paul crafts content that not only informs but also inspires. His dedication to delivering high-quality, engaging, and informative articles sets him apart in the world of content creation. Paul's meticulous research and attention to detail ensure that every piece he produces is not just a story but an experience.

Beyond his writing prowess, Paul is a dedicated explorer of ideas and cultures. He believes in the power of words to bridge gaps and foster understanding. Whether he's delving into the latest industry trends or unraveling the nuances of a complex topic, Paul approaches each project with enthusiasm and expertise.