Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Production of the custom shoes takes around 10 days. Then, Orders processed will take 7-10 days to arrive for Expedited shipping, while Standard shipping take 15-20 days to arrive. All in all, Orders take more or less 3 weeks to arrive.
Delivery details will be provided in your confirmation email.

The customization cost is 0. That's right, Customization is FREE! Zero-cost to design your own shoes. Just pay for the canvass and design it freely with your creative designs.

Yes, our team offers a service package in creating custom designs based on your preferences. Check out this 30 min. Design session or our Shoe Designing Service we offer!

Contact us for more details.

We do offer reseller partnerships. Please reach out to our business team to discuss reselling opportunities.

We accept various payment methods, including credit/debit cards, Visa, Mastercard, American Express, Discover, Bancontact, iDEAL, Shop Pay, Apple Pay and online payment platforms.

Contact us for a full list.

Production time typically ranges from 10 to 15 days, depending on the complexity of your customization. You will receive an estimated timeline upon order placement.

Shipping time varies based on your location and chosen shipping method. On average, standard shipping takes 15-20 days, while expedited shipping takes 7-10 days.

Delivery time is the sum of production and shipping time. On average, you can expect your shoes within 17 to 30 days after placing your order.

Expedited Shipping (7-10 days) delivers your order faster compared to Standard Shipping (15-20 days) . It's a great option if you need your shoes sooner.

Please contact us as soon as possible to update your shipping address before the order is shipped.

Once your order is shipped, you'll receive a tracking number via email. Use the link provided to monitor the delivery status.

Yes, we offer Gift cards which can be purchased on our website. They make perfect presents for shoe enthusiasts.

You can reset your password by clicking the "Forgot Password" link on the login page. Follow the instructions to create a new password.

You can contact us if you need assistance.

Yes, contact us for assistance.

Contact us to let us know why you need your designs on our marketplace.

Designing a shoe is easy! Use our user-friendly design tool to select colors, patterns, and other options to create your unique pair.

Watch this tutorial on How to design a shoe with Shoe Zero

es, you can customize any eligible shoe model available on our website using our customization tool.

You can reach our customer service team through the "Contact Us".

We occasionally offer promotions and discounts. Stay updated by subscribing to our newsletter and following us on social media.

At the moment, we only customize the shoes themselves and not the shoe boxes.

Yes, you can order plain white shoes without customization. Simply choose the base model and select no additional customizations.

Currently, our customization options cover the upper part of the shoes. Sole customization is not available.

Yes, We provide delivery WORLDWIDE.

Unfortunately, we don't offer preview pictures of customizations before the product is delivered.

Please review our refund policy on the "Returns and Refunds" page to understand the terms and conditions.

Order cancellation is possible if the order has not yet been processed. Contact us for assistance.

You can contact us through our contact page! We will be happy to assist you.

Yes, we do accept bulk orders for customization. Reach out to our business team for more information.

We have a lot of other products you can customize! Check out our "Other Products" page and let your creativity run wild on all our customizable products.